Happening now in South Pacific C at COLLABORATE 18, AST is presenting, “Becoming a Smart City Using Oracle Service Cloud (City of San Jose)”!
San Jose has become America’s most innovative city, leveraging the Oracle product portfolio to digitize, transform, and provide next-generation city services to residents. Providing city services has become extremely challenging today, given the expansion of communication channels well beyond just telephones. In the path to innovation, the City has leveraged Oracle PaaS (ICS, Data Visualization), SaaS (Oracle Service Cloud), and Mobile platforms to provide citizens with an engaging, convenient way to connect with City government, including rich, multi-channel methods for public communications.
Hear our VP of CX, Amit Ganguly, and Manager, Ektaa Lilani give guidance on how Oracle Cloud products can help government deliver smart city service solutions. They’ll share the experience of designing, building, and deploying the San Jose 311 solution, and outline the Oracle platforms used.
This is sure to be an exciting session! Don’t miss it; head over to South Pacific C now!