Author: Shaji Zechariah, President, AST LLC

2019 IT Spending & Cloud Predictions

IT budgets get a boost in 2019 Worldwide IT spending is projected to total $3.8 trillion in 2019, an increase of 3.2% from expected spending of $3.7 trillion in 2018, according to the latest forecast by Gartner. IT budgets include

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End-user Focus, Key to Digital Success

People – the prime movers for digital success IDC predicted that by 2017, over 50% of the IT budget would be spent on new technologies and that by 2018, digital transformation would be a key strategy for 67% of the

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Your High CSAT May Not Equal Customer Loyalty

Retail’s death greatly exaggerated The last few years have seen a bevy of high-profile retailers either go bankrupt or close stores across the country, raising concern that brick-and-mortar retailers are doomed. Just this year (January through August 10), roughly 4,379

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Give Thanks (and Jobs) to Women in Tech

Famous women in tech (past & present) When celebrating the heroes of technology and IT, it’s often men like Bill Gates and Steve Jobs who receive the lions-share of the glory, but women have played a significant role in the

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Transformation: One (Business) Process at a Time

Why a business process focus is vital to successful transformation As reported in Forbes, by 2018, 67% of the CEOs of Global 2000 enterprises will have digital transformation at the center of their corporate strategies. However, according to a recent

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Automated Testing – A Digital Must

Testing then and now In the early days of software when an application ran on one platform and one type of machine with few variables, testing was a relatively straightforward process – quality assurance (QA) testing performed prior to an

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Global Delivery for True Digital Transformation

IT skills gap derails transformation Digital transformation as a near-term goal has been a sought-after aspiration for some time now, and for very valid reasons. Advances in cloud, mobile, IoT, big-data analytics, AI, and machine learning have forever altered the

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B2B Catching the Ecommerce Craze

B2B companies lag behind B2C companies when it comes to ecommerce, even though experts agree that the B2B ecommerce market dwarfs that of B2C in terms of potential revenue. Salient differences between the B2B and B2C worlds are largely responsible

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Is Secure Transformation Possible?

Security challenges in the digital era Digital business moves at a faster pace than traditional business, and traditional security approaches designed for maximum control will no longer work in the new era of digital innovation. Real-time, data-driven decision making made

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