Category: CX Cloud

Customers Demand Omni-channel Excellence

Sirsi_Dharmasagar_2017

Black Friday, Cyber Monday by the numbers Traditionally two of the biggest shopping days of the year, Black Friday and Cyber Monday, November 24th and 26th, did not disappoint in 2017. Shoppers opened their wallets, setting records in online purchases

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Making it Rain with Oracle Sales Cloud

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Work smarter, not harder, with SFA Today’s digitally savvy consumer is well-connected, well-informed and extremely empowered.  At ease navigating multiple sales channels and confident in conducting real-time research on competitive offerings, consumers demand convenience and have no tolerance for individuals

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