Category: Knowledge Base

IT Outsourcing in the Cloud Era

The transition to cloud-native applications and infrastructure is well underway: according to a new report from operation management firm, OpsRamp, 60% of IT professionals surveyed said that a majority of their applications are either built, or run, using hybrid cloud architectures.

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Cloud EPM – From Closing the Books to Guiding Strategy

The Evolving Role of CFOs Chief Financial Officers are relatively new to the C-Suite — fewer than 10% of the major companies in the U.S. had CFOs before 1978, compared to 80% or more each year after 2000.  Just the

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Prime Time for Cloud as Core

Legacy ERP and the digital stalemate Cloud migration began a decade or so ago, primarily with non-mission-critical cloud services that addressed specific needs, such as web service tools, email/collaboration tools, app development/testing environments, etc. More recently, braver, forward-looking organizations began

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Security for a Multi-cloud World

The high price of cybercrime CEOs, CIOs, and business leaders need only scan news headlines to understand the potentially dire consequences of a security breach. Failing to properly protect data access or adhere to compliance regulations can invite disaster from

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5 Keys to Digital Innovation

Digital transformation is not optional. It is the commitment every business enterprise and public sector organization must make to ensure its relevancy, its survival. Advances in digital technologies have forever altered the playing field, and companies across industries are under

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Transform the Back Office with ML & AI

Understanding ML & AI First defined in 1959 by Arthur Samuel as a “field of study that gives computers the ability to learn without being explicitly programmed,” Machine Learning is quickly gaining traction as speed, agility, responsiveness, automation, and personalization

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2019 IT Spending & Cloud Predictions

IT budgets get a boost in 2019 Worldwide IT spending is projected to total $3.8 trillion in 2019, an increase of 3.2% from expected spending of $3.7 trillion in 2018, according to the latest forecast by Gartner. IT budgets include

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End-user Focus, Key to Digital Success

People – the prime movers for digital success IDC predicted that by 2017, over 50% of the IT budget would be spent on new technologies and that by 2018, digital transformation would be a key strategy for 67% of the

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Your High CSAT May Not Equal Customer Loyalty

Retail’s death greatly exaggerated The last few years have seen a bevy of high-profile retailers either go bankrupt or close stores across the country, raising concern that brick-and-mortar retailers are doomed. Just this year (January through August 10), roughly 4,379

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Give Thanks (and Jobs) to Women in Tech

Famous women in tech (past & present) When celebrating the heroes of technology and IT, it’s often men like Bill Gates and Steve Jobs who receive the lions-share of the glory, but women have played a significant role in the

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