Category: Oracle

Transform the Back Office with ML & AI

Understanding ML & AI First defined in 1959 by Arthur Samuel as a “field of study that gives computers the ability to learn without being explicitly programmed,” Machine Learning is quickly gaining traction as speed, agility, responsiveness, automation, and personalization

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Your High CSAT May Not Equal Customer Loyalty

Retail’s death greatly exaggerated The last few years have seen a bevy of high-profile retailers either go bankrupt or close stores across the country, raising concern that brick-and-mortar retailers are doomed. Just this year (January through August 10), roughly 4,379

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Transformation: One (Business) Process at a Time

Why a business process focus is vital to successful transformation As reported in Forbes, by 2018, 67% of the CEOs of Global 2000 enterprises will have digital transformation at the center of their corporate strategies. However, according to a recent

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B2B Catching the Ecommerce Craze

B2B companies lag behind B2C companies when it comes to ecommerce, even though experts agree that the B2B ecommerce market dwarfs that of B2C in terms of potential revenue. Salient differences between the B2B and B2C worlds are largely responsible

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Growth Need Not Be an HCM Nightmare

The best of times, the worst of times It has been about 10 years since the US economy fizzled and we suffered through the Financial Crisis.  Today, the economy is performing quite well, with gross domestic product growing at an

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