Tag: Cloud

Your High CSAT May Not Equal Customer Loyalty

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Retail’s death greatly exaggerated The last few years have seen a bevy of high-profile retailers either go bankrupt or close stores across the country, raising concern that brick-and-mortar retailers are doomed. Just this year (January through August 10), roughly 4,379

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Growth Need Not Be an HCM Nightmare

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The best of times, the worst of times It has been about 10 years since the US economy fizzled and we suffered through the Financial Crisis.  Today, the economy is performing quite well, with gross domestic product growing at an

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Every (Successful) Company is a Tech Company

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Business leaders on the confluence of business and technology The vital role technology plays in business today is indisputable. Separating one from the other is increasingly difficult. Listen to what an industry analyst, venture capitalist and business leaders have to

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Cloud ERP Delivers M&A Value

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M&A stays strong through 2018 In 2015, consolidations of businesses through mergers and acquisitions hit a record, dizzying height of $4.6 trillion, as reported in Financier Worldwide. Despite Brexit concerns and European instability, the uncertainty of a new U.S. president,

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Citizen Experience in the Public Sector

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We the people (demand better service) The era of digital transformation currently underway underscores the essential and indisputable role disruptive technology now plays in business success. While digital excellence equates to the masterful utilization of cloud, mobile, social and big

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Getting Unstuck From the (Legacy) ERP Rut

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Despite its present-day maturity, ERP remains costly, complex, and fraught with risk. The extensive integration of vast data, information, and applications fuels scope creep and drives up implementation costs. Decades of customization (particularly among early adopters in the energy, manufacturing,

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CFOs Lead Transformation with Cloud EPM

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CFOs ascend to digital leaders Digital disruption has been identified as one of the defining trends of the 21st century, creating opportunity and threat in equal measure. CFOs today are expected to embrace technology to strategize and help drive business

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2018 Cloud Predictions

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As the primary driver for cloud adoption shifts from economics to innovation, leading-edge companies are stepping up their investment in cloud services to accelerate their digital transformation and lay the foundation for re-imagined business processes and new competitive offerings. Today’s

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Digital Reality Check

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The strong momentum of cloud, mobile, social and big data technologies in the enterprise today is fueling digital transformation at an unprecedented scope and pace. Businesses of all sizes and across all industries are racing to harness the power of

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Customers Demand Omni-channel Excellence

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Black Friday, Cyber Monday by the numbers Traditionally two of the biggest shopping days of the year, Black Friday and Cyber Monday, November 24th and 26th, did not disappoint in 2017. Shoppers opened their wallets, setting records in online purchases

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