Month: February 2016

2015 Outstanding Year in Certifications for Serene Team Members!

Serene Corporation had an outstanding year in 2015, with a total of 137 certifications! In addition to a slew of certificates earned in Sales, Pre-Sales, and Support are: 21 Sales Cloud Implementation certifications 5 CPQ Implementation certifications 7 Service Cloud

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Serene Corporation Achieves Platinum Partnership

Serene Corporation, an AST company, announced today that it has achieved Platinum Level Partnership with the Oracle Partner Network. By attaining Platinum Level membership, Oracle has recognized Serene for its in-depth expertise and excellence in delivering Oracle CX Cloud (Marketing, Sales,

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Empower Enterprise-Wide Reporting with Oracle Data Relationship Management

Can you imagine a world in which an organization’s data warehouse and data marts were aware of new GL accounts and cost centers before they were active in the GL? How valuable would a monthly financial close process be that included

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Text Messaging is Changing the Customer Experience

Text messaging is changing the customer experience. While your phone has had this capability for nearly two decades, businesses are just beginning to leverage SMS to interact with their customer base. SMS service channels enable a preferred communication mechanism with