Month: April 2016

Strategic Approach Requires MDM Investments, too!

A few weeks ago at the Gartner MDM conference, more than one presenter noted that IT departments will typically cite “on time and under budget” accomplishments for data projects without providing measurable, demonstrated business value. This Forbes article references Gartner’s Magic

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The Federated CX Model

A centralized CX model is a natural starting point for new process implementations. A shared team can manage requirements for the larger organization. However, the larger an organization becomes, the more difficult it is to successfully implement new processes and tools