Tag: 311

AST is presenting five exciting sessions at COLLABORATE 18 today!  Please join us for the following as we round out our week of educational talks with the following: “Innovated Open 311 – Your Link to County Services”, by Michael Anderson

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Happening now in South Pacific C at COLLABORATE 18, AST is presenting, “Becoming a Smart City Using Oracle Service Cloud (City of San Jose)”! San Jose has become America’s most innovative city, leveraging the Oracle product portfolio to digitize, transform,

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Today marks the kickoff of our first informative session at Oracle OpenWorld! Our Vice President of Middleware, Shyam Kumar, is expected to take the stage from 4:45 PM – 5:30 PM in session CON7068 in Moscone West, Room 3007 to

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With AST as its implementation partner, The City of San Jose, CA has successfully launched My San Jose, an Oracle cloud-based 311 solution allowing residents to report non-emergency service requests via a modern mobile application. AST’s decades of experience implementing Oracle solutions in

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A key challenge that many large cities face today is how to cost effectively and efficiently provide municipal services to citizens through a rapidly expanding plethora of channels – mobile phones, websites, email, apps, and social media.  How can leading

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